28th
People are Complicated
Software designers — especially those whose starting point is UI/User Experience — often argue that the user’s needs are mostly simple. It’s just not true.
with no reference. I’m not sure who he’s been talking to in the design field. The world is a pretty complicated place and each one of us bring our own complicated interpretations to every moment. We can choose to use tools to help us clarify and order our information surroundings but our choices are chaotic in the richest sense of the word.
Adam Greenfield’s extended bit on the context users bring is a good kick to the head that illuminates how much depth there can in a moment of interaction with a piece of technology.
I reckon Adam and Mark agree on that point. Who are these designers that disagree?
